All of our accommodation options comprise luxury amenities such as tea & coffee makers, minibars

The livelihood of the restaurant is dependent upon getting the word out

Great choice for a relaxing vacation for families with children or a group of friends

Exceeding Expectations

Our Story

With so many options for accommodations, Interservice Hotel stands out by prioritizing quality service, warmth, and excellence. We cater to guests seeking more than just a place to stay; our highly trained staff provides genuine, friendly service that anticipates needs and creates memorable experiences.

Our approach is simple: put the customer first. We aim to offer a seamless, stress-free stay in a welcoming environment. Guided by our philosophy of “Exceeding Expectations,” we strive to set the standard in hospitality with intuitive, engaging service that leaves a lasting impression.

Located near key institutions and services, Interservice Hotel offers convenient, comfortable, and secure accommodations for both business and leisure travelers.

Our Rooms

Vision

Our vision is to be a model of service excellence in the hotel industry.

Mission

To establish a leading reputation in the hospitality industry by maximizing shareholder interests through consistently high service standards, continuous improvement, and responsiveness to our guests’ needs.

Our Values

Our values are at the core of who we are as a hotel. They are the principles that shape our culture and commitment to excellence, ensuring that Interservice Hotel remains distinctive and special.

  • Genuine, Warm, and Exceptional Service:
    We understand that our guests have countless choices, so we set high standards to provide the finest quality services. Through innovation, continuous training, and refurbishment, we create an environment that our guests and employees proudly refer to as “home away from home.”

  • Valuing and Respecting Each Other:
    We believe that care stems from genuine kindness. Our commitment to our team members is evident in an environment of trust, respect, open communication, and appreciation.

  • Creating Positive, Memorable Experiences:
    Every touchpoint matters. By serving our guests with friendliness, proficiency, and attentiveness, we create experiences that encourage guests to return. Their satisfaction ensures the longevity of our business and the security of our team.

  • Giving Back to Our Communities:
    We recognize our responsibility to actively contribute to our communities. At Interservice Hotel, supporting local charities and community organizations is a priority. We are dedicated to conserving resources and giving back to create a positive impact. Our guests, staff, and suppliers have always supported this mission, and we thank them sincerely. We remain committed to finding new ways to engage and positively influence the global community.

Why Choose Us?

From beautifully designed rooms to a range of exclusive amenities, Interservice Hotel is designed to meet the needs of today’s discerning traveler. Whether you’re here for business or leisure, you’ll enjoy the perfect balance of luxury and convenience, along with a sense of genuine warmth that sets us apart.

Prime Location

Located near top attractions, shopping, and dining in Kampala.

Luxurious Accommodations

Enjoy elegantly appointed rooms and suites with modern amenities.

Exceptional Dining

Our on-site restaurant offers fresh, locally inspired cuisine.

Continually Innovating and Improving

As we look to the future, Interservice Hotel remains committed to enhancing every aspect of our guests’ experience. We’re constantly innovating, adding new features, and adapting to the needs of the modern traveler while maintaining the warmth and personalized service that have become our trademarks.